Privacy Policy

1. Introduction

Welcome to Royal Haven Casino & Resort. We are dedicated to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we handle your data when you visit our website and use our services.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identification Information (name, email address, phone number)
  • Non-Personal Identification Information (browser type, operating system)
  • Financial Information (credit card details, billing address)
  • Location Data (IP address, GPS data)

3. How We Use Your Information

The information we collect is used in the following ways:

  • To personalize your experience and respond to your individual needs
  • To improve our website and customer service
  • To process transactions and manage bookings
  • To send periodic emails regarding your order or other products and services
  • To administer a contest, promotion, survey, or other site feature

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Sharing of Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

8. Your Consent

By using our site, you consent to our website’s privacy policy.

9. Changes to Our Privacy Policy

Royal Haven Casino & Resort reserves the right to update this privacy policy at any time. We will notify you of any significant changes by placing a prominent notice on our website.

10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: [email protected]

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

12. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.